Your password protects access to all your Aiden services: your company, your domains, your email and your billing. Changing it regularly — or immediately if you suspect someone else knows it — is the simplest way to keep your account secure. Here we explain both scenarios: when you know your current password and when you’ve forgotten it.
Change password from your dashboard
If you can log in normally, the change takes less than a minute:
- Go to account.aiden.es and log in
- Navigate to Security → Change password
- Enter your current password and then your new password
- Save the changes — your new password becomes active immediately
I forgot my password
If you don’t remember your password, there’s no need to contact support: you can reset it yourself from the login screen.
- Go to the login page
- Click «Did you forget your password?»
- Enter your email and you’ll receive a reset link
- Open the link from your email and set a new password
Common issues
- The reset email isn’t arriving: check your spam or promotions folder and verify that you’re using the email address you registered with at Aiden.
- The link has expired: reset links have limited validity for security reasons. Request a new one from the login page.
- The new password isn’t accepted: choose a password you haven’t used before and make sure it’s sufficiently long and complex.
💡 Tip: use a unique password for Aiden — never the same as other services — and store it in a password manager. That way, if another site experiences a data breach, your Aiden account will remain protected.
Still can’t access your account? Write to us at support@aiden.es or ask Lunnar, our assistant, from the support chat.