Your email password belongs to each mailbox, and you change it from the Aiden Hosting app. It isn’t your Aiden Account’s, which has no password: you sign in to your account with an email code, Google, Apple, a passkey or by approving from your phone.
Step by step
- Tap the Mail tab and, under Your mailboxes, tap the mailbox
- Scroll down to Change password
- Type the new one in New password (at least 12 characters)
- Tap Save password. When you see Password updated., it already works
After changing it
- Also type it in every app where you have the mailbox (Mail, Gmail, Outlook…): with the old one they will stop receiving and sending
- In the webmail, sign in with the new one or with Sign in with Aiden
- If the app says It must be at least 12 characters., make it longer: the button stays off until you reach 12
💡 Tip: a phrase of four or five unrelated words is long and easy to remember. Don’t reuse a password from other services.
Each mailbox has its own password: if you have several, change each one separately.
To set the new password in other apps, see Set up email in Outlook and Gmail. If something doesn’t work, tap your photo at the top → Contact support, or email support@aiden.es.