An unpaid Aiden invoice is paid from your Aiden Account with a saved card. In the app you pay it by tapping it; on account.aiden.es, with the Pay now button in the notice. Before charging we always show you the amount and the card.
In the app
- In the Aiden Hosting app, open your account menu → Aiden account. In the Aiden Startup app for Android, go to Settings → Manage your Aiden Account
- Tap Payments and subscriptions. If anything is due, you’ll see You have an unpaid invoice (or how many you have) at the top, with Not now and Pay
- With a single invoice, tap Pay. With several, tap View: they appear under Unpaid. Tap the one you want to pay
- Check the confirmation sheet: the invoice number, the amount and the card it will be charged to (your Main card). Tap the pay button showing the amount
- When you see Invoice paid, you’re done: the receipt arrives by email and the invoice moves to your history
If you have no card, the app tells you so (No payment method) and offers Add card. To pay with a different card, make it your main card first.
On account.aiden.es
- Go to account.aiden.es. If a payment is due you’ll see a notice with the amount and the Pay now button
- Click Pay now, choose the card and confirm. With no saved cards, add one and click Save and pay
💡 Tip: under Billing & subscriptions → Invoices, the Pending only button shows at a glance what is left to pay. If the bank declines the payment, follow What to do if there’s a payment error.
Something wrong with an invoice? Email support@aiden.es before paying it. To manage your cards, see Add, change or remove a payment card.