The EPP code (also called Auth Code) is the key another provider asks for to take over your domain. You get it yourself in the Aiden Hosting app, after confirming with a code we send to your email.
Step by step
- Tap the Domains tab and, under Your domains, tap the domain
- Scroll down to Actions and tap EPP code
- Check that Your account email shows the email of your Aiden Account and tap Send code
- Type the 6-digit code you received and tap Verify and see EPP
- Tap the code box to copy it (Tap to copy), paste it on your new provider’s website and tap Done
Before you request the transfer
- Remove the lock: on the same screen, under Domain security, turn off Transfer lock. While the lock is on, nobody can move the domain, not even you
- If you see “Wrong or expired code”: tap Send code again and type the latest code you receive
- If the email doesn’t arrive: check your spam folder and make sure the address you typed is your Aiden Account email
⚠️ Important: the EPP code is the key to your domain. Only give it to the provider you are moving to, never to someone who asks for it on the phone or in a chat.
To do the opposite and bring a domain from another provider to Aiden, see How to transfer a domain to Aiden. If something doesn’t work, tap your photo at the top → Contact support, or email support@aiden.es.