When a domain is registered, the owner’s contact details go into a worldwide public lookup called WHOIS. With WHOIS privacy turned on, your name, email and phone don’t appear in that lookup.
How to turn it on or off
- In the Aiden Hosting app, tap Domains and then your domain
- Under Domain security, turn on WHOIS privacy. Underneath you will see Your details don’t appear in the public domain lookup.
- To remove it, turn the switch off. The app warns you that your name, email and phone will become public: tap Continue to go ahead or Cancel to leave it as it was
On the same card, Owner shows whose name the domain is registered in.
If you see “Could not turn it on”
Not every domain extension supports WHOIS privacy. If yours doesn’t, the app shows Could not turn it on with the reason and the switch stays off. The switch always shows what is really set at the registry, not the last thing you tapped.
💡 Tip: WHOIS privacy doesn’t change anything about your website or your email: it only decides what the public lookup shows.
To also protect the domain against transfers you didn’t ask for, see How to protect your domain against unauthorised transfers. If something doesn’t work, tap your photo at the top → Contact support, or email support@aiden.es.