If someone picks up your unlocked phone, they don’t need to be able to read your email. With the Face ID lock (or Touch ID, or fingerprint on Android), Aiden Mail asks you to identify yourself before showing anything.
How to turn it on
- Tap your photo at the top of the inbox and go to Settings
- Scroll down to App security
- Turn on Face ID lock (on an iPhone with Touch ID it says Touch ID lock; on Android, Biometrics lock)
- Confirm with your face or fingerprint
If the switch can’t be turned on and you see Set up Face ID on your device to enable it., you first need to set up Face ID or fingerprint in your phone’s settings.
When it asks
- Every time you open the app from scratch
- When you come back to the app after more than two minutes away
- If you only leave for a moment (to copy a code or take a call), it doesn’t ask again
While it is locked, the app shows Unlock with Face ID and doesn’t let you see any email.
If Face ID doesn’t recognise you
Try again from Unlock with Face ID. If it still doesn’t recognise you, the phone lets you use its passcode.
Turn it off
In Settings → App security, turn off Face ID lock. The app opens straight away again.
If the lock doesn’t work as you expect, write to us from Settings → Help and support or at support@aiden.es. To sign in to your mailboxes, see how to sign in to Aiden Mail.