There are three ways to sign in to Aiden Mail: with your Aiden Account, which brings in the mailboxes on your domains; with a passkey; or with a mailbox and its password. That password belongs to the mailbox: your Aiden Account has no password.
With your Aiden Account
- Open Aiden Mail and tap Sign in with my Aiden account
- Your browser opens: sign in to your Aiden Account as usual. The app shows Finish signing in in your browser. You will come back here on your own.
- Back in the app you will see Your mailboxes. Tick the ones you want (or tap All) and tap Add N mailboxes. The ones you already have show as Already in the app
- If you would rather choose later, tap Not now
With a passkey
If your Aiden Account already has a passkey, tap Passkey, below the main button, and confirm with Face ID or fingerprint. You sign in just as with your Aiden Account and choose your mailboxes too.
With a mailbox and its password
- Under or with a mailbox and its password, type the mailbox address and tap Continue
- On Welcome back, type the mailbox password and tap Sign in
If the address is a Gmail one, the app takes you straight to Google and does not ask for a password.
Adding mailboxes later
Tap your photo at the top of the inbox and go to Settings → Mail accounts. There you have My Aiden mailboxes to choose more mailboxes from your account, and Sign in with another Aiden account if the mailbox belongs to a different account.
If you still can’t sign in, write to us from Settings → Help and support or at support@aiden.es.