Aiden backs up your website every day, without you doing anything. In the Aiden Hosting app you can ask for an extra backup before an important change and, if something goes wrong, ask our team to take the site back to the point you choose.
Create a backup now
- In the Hosting tab, tap your site
- Under Backups, tap Back up now
- The app confirms that the backup is being created. It takes a few minutes
You can ask for up to two extra backups a day per site. If you already have, the app tells you and you can create another one the next day.
Restore your website
- On the site’s page, under Backups, tap Restore my site
- Type the point you want to go back to, for example “yesterday afternoon” or a date, and send it
- You’ll see Request sent. Our team restores the site and lets you know when it’s done
⚠️ Important: the restore is done by a person on the Aiden team: it isn’t instant. Anything that changed on the site after the point you choose is lost. If the window to type the point doesn’t appear, ask for it from Support.
If your site is WordPress: restore points
WordPress sites also have their own restore points, which you handle yourself without waiting for anyone. In the My Website tab, tap … on your site → Manage WordPress → Restore points:
- Save how it is now saves a complete snapshot of the site, with its files and database. Do it before you touch anything important
- Go back to this one takes the site back to that point. Whatever changed since then is lost (posts, orders and settings), but first another point is saved with how it is now, so you can undo it
Questions? Write to us from Support in the app or at support@aiden.es. If the site won’t load, see also My website won’t load or is showing an error.