Everything technical about your website is on the site’s page: in the Aiden Hosting app, Hosting tab → tap your site. There you have the FTP and SFTP access, the PHP version and the databases. Passwords are shown only once, when they’re generated.
FTP / SFTP access
Under FTP / SFTP access you see the Server, the Username and the Ports: FTP on 21 and SFTP on 22. The password isn’t shown. To get one:
- Tap Generate a new password and confirm with Generate
- The app shows you the server, username and password. Tap Copy and keep them safe: they won’t be shown again
⚠️ Important: when you generate a new password, the old one stops working. Change it in your FTP program too. And if you tap “See sign-in details” on your WordPress database, WordPress will stop connecting until you put the new password in its wp-config.php file.
PHP version
Under PHP version you choose between 8.1, 8.2, 8.3 and 8.4. The change is applied as soon as you tap a version, without asking you to confirm. If the site fails afterwards, tap the version it had before.
Databases
- Create one: in the Databases section, tap New, type a name of 3 to 32 characters (lower case, numbers and _) and tap Create database. The app shows you the host, username and password only once
- See its details: tap the database → See sign-in details (new password). A new password is generated and the old one stops working
- Delete it: tap the database → Delete and confirm. It’s deleted with all its data
Need help? Write to us from Support in the app or at support@aiden.es. To save a backup first, see How to back up and restore your website.