.ahc{--brand:#13967e;--brand-dk:#0d7a66;--brand-lt:#edf7f5;--bg:#f0f4f8;--surface:#ffffff;--surface-2:#fafafa;--surface-3:#f5f5f5;--surface-inv:#141414;--border:#e5e5e5;--border-lt:#eeeeee;--text:#141414;--text-inv:#ffffff;--muted:#555555;--subtle:#888888;--ai-grad:linear-gradient(270deg, #13967e, #00c9b1, #0097ff, #a855f7, #13967e);--font:'DM Sans',-apple-system,sans-serif;--ease:cubic-bezier(.4,0,.2,1);--hh:64px;color-scheme:light dark}@media (prefers-color-scheme:dark){.ahc{--brand:#16b897;--brand-dk:#0d9c80;--brand-lt:#0d2e28;--bg:#0f1117;--surface:#1a1d27;--surface-2:#20232f;--surface-3:#252837;--surface-inv:#e8eaf0;--border:#2e3144;--border-lt:#252837;--text:#e8eaf0;--text-inv:#0f1117;--muted:#9499b0;--subtle:#5c617a}}.ahc *,.ahc ::after,.ahc ::before{box-sizing:border-box}.ahc{font-family:var(--font);color:var(--text);background:linear-gradient(180deg,#e8edf5 0,#f0f4f8 30%,#f5f5f5 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rgba(19,150,126,.25);border-radius:12px;margin-bottom:20px;overflow:hidden;box-shadow:0 4px 20px rgba(19,150,126,.1);animation:ahc-fup .25s var(--ease) both}.ahc-ai-head{display:flex;align-items:center;gap:10px;padding:10px 16px;background:var(--brand-lt);border-bottom:1px solid rgba(19,150,126,.15);font-size:12px;font-weight:700;color:var(--brand-dk);letter-spacing:.04em}.ahc-lunnar-logo{width:24px;height:24px;border-radius:50%;object-fit:cover;mix-blend-mode:multiply;flex-shrink:0}.ahc-ai-head__name{font-size:13px;font-weight:700}.ahc-ai-badge{margin-left:auto;background:var(--brand);color:#fff;font-size:10px;font-weight:700;padding:2px 9px;border-radius:99px}.ahc-ai-body{padding:14px 18px}.ahc-ai-dots{display:flex;gap:5px}.ahc-ai-dots span{width:7px;height:7px;border-radius:50%;background:var(--brand);animation:ahc-dot .8s var(--ease) infinite}.ahc-ai-dots span:nth-child(2){animation-delay:.14s}.ahc-ai-dots span:nth-child(3){animation-delay:.28s}@keyframes ahc-dot{0%,100%,80%{transform:translateY(0)}40%{transform:translateY(-6px)}}.ahc-ai-text{font-size:14.5px;line-height:1.75;color:var(--text)}.ahc-ai-text p{margin:0 0 10px}.ahc-ai-text p:last-child{margin:0}.ahc-ai-text a{color:var(--brand);text-decoration:underline;font-weight:500}.ahc-results-meta{font-size:13px;font-weight:600;color:var(--muted);margin:0 0 10px}.ahc-result-item{display:flex;align-items:flex-start;gap:11px;padding:12px 0;border-bottom:1px solid var(--border);cursor:pointer}.ahc-result-item:first-child{border-top:1px solid var(--border)}.ahc-result-item:hover .ahc-ri-title{color:var(--brand)}.ahc-ri-ico{color:var(--subtle);flex-shrink:0;margin-top:2px}.ahc-ri-info{flex:1;min-width:0}.ahc-ri-title{font-size:14.5px;font-weight:500;color:var(--text);text-decoration:underline;margin:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;transition:color .15s}.ahc-ri-excerpt{font-size:12.5px;color:var(--muted);margin:3px 0 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0}.prt-tl__dot{position:relative;z-index:1;width:32px;height:32px;border-radius:50%;flex-shrink:0;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:700;color:#fff;box-shadow:0 0 0 4px #fff,0 4px 10px rgba(19,32,28,.15)}.prt-tl__item--customer .prt-tl__dot{background:linear-gradient(135deg,#13967e,#0e7a67)}.prt-tl__item--team .prt-tl__dot{background:linear-gradient(135deg,#574a87,#7c6bb8)}.prt-tl__card{flex:1;background:var(--surface,#fff);border:1px solid rgba(19,32,28,.08);border-radius:14px;padding:12px 16px;box-shadow:0 3px 12px rgba(19,32,28,.04)}.prt-tl__item--team .prt-tl__card{border-left:3px solid rgba(124,107,184,.5)}.prt-tl__item--customer .prt-tl__card{border-left:3px solid rgba(19,150,126,.5)}.prt-tl__head{display:flex;align-items:baseline;gap:10px;margin-bottom:6px;font-size:13px}.prt-tl__head strong{font-family:Sora,sans-serif;font-size:13px}.prt-tl__head time{margin-left:auto;font-family:'JetBrains Mono',monospace;font-size:11px;color:var(--subtle,#6b6b6b)}.prt-tl__via{font-size:11px;background:rgba(19,32,28,.06);border-radius:99px;padding:2px 8px;color:var(--subtle,#6b6b6b)}.prt-tl__body{font-size:14px;line-height:1.65;color:var(--text,#13201c)}.prt-tl__attach{display:inline-block;margin-top:8px;font-size:12px;font-weight:600;color:#0e7a67;text-decoration:none}.ahc-footer__lang{font-size:13px;color:var(--subtle,#8a90a8);margin:10px 0 0}.ahc-footer__lang a{color:inherit;text-decoration:none;padding:2px 4px}.ahc-footer__lang a:hover{color:#13967e}.ahc-footer__lang a.is-active{color:#13967e;font-weight:700}@media (prefers-color-scheme:dark){#app-dashboard{background:#0f1117}#app-dashboard .prt-dashboard-body::before{background:radial-gradient(120% 140% at 85% -20%,#241a3e 0,#101c19 45%,#0b1513 100%)}.prt-section{background:#171a23;border-color:rgba(255,255,255,.07)}.prt-ticket-list,.prt-ticket-row{border-color:rgba(255,255,255,.07)}.prt-ticket-row:hover{background:rgba(19,150,126,.08)}.prt-filter-tabs{background:rgba(255,255,255,.07)}.prt-tab--active{background:#e8eaf2;color:#13201c}.prt-tl::before{background:linear-gradient(180deg,rgba(19,150,126,.5),rgba(124,107,184,.4))}.prt-tl__dot{box-shadow:0 0 0 4px #171a23,0 4px 10px rgba(0,0,0,.4)}.prt-tl__card{background:#1e222e;border-color:rgba(255,255,255,.08)}}#app-dashboard .prt-dashboard-body::after,#app-dashboard .prt-dashboard-body::before{left:50%;right:auto;width:100vw;margin-left:-50vw}#app-dashboard .prt-topbar{background:0 0!important}#app-dashboard .prt-btn-new{color:#13201c!important;-webkit-text-fill-color:#13201C!important}#app-dashboard .prt-btn-new svg{stroke:#13201C!important}#app-dashboard .prt-btn-new:hover{background:#f2f6f4!important}@media (max-width:560px){#app-dashboard .prt-dashboard-body::after,#app-dashboard .prt-dashboard-body::before{height:430px}#app-dashboard .prt-topbar__inner{flex-wrap:nowrap;gap:8px;padding:10px 12px}#app-dashboard .prt-user-pill{min-width:0;flex-shrink:1;padding:4px 10px 4px 4px}#app-dashboard .prt-user-name{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:26vw}#app-dashboard .prt-user-plan{display:none}#app-dashboard .prt-btn-new{padding:9px 12px;font-size:13px;white-space:nowrap;flex-shrink:0}#app-dashboard .app-link-btn{flex-shrink:0}#app-dashboard .prt-hero{padding:22px 18px 20px}.prt-ticket-row{flex-wrap:wrap;row-gap:6px;padding:14px 6px}.prt-ticket-row .prt-ticket-left{width:100%;display:flex;align-items:center;gap:10px;min-width:0}.prt-ticket-subject{white-space:normal;line-height:1.4}.prt-ticket-row .prt-ticket-right{display:flex;align-items:center;gap:10px;width:100%;padding-left:2px}.prt-ticket-row::after{position:absolute;right:8px;top:16px}.app-ticket-row{flex-wrap:wrap;row-gap:6px}.app-ticket-row .app-ticket-subject{white-space:normal;width:100%;order:3}.prt-section{padding:18px 14px}.prt-section-head{flex-wrap:wrap;gap:10px}.prt-filter-tabs{width:100%;display:flex}.prt-tab{flex:1;text-align:center}.prt-tl{padding-left:0}.prt-tl::before{left:12px}.prt-tl__item{gap:10px}.prt-tl__dot{width:26px;height:26px;font-size:11px;box-shadow:0 0 0 3px #fff,0 3px 8px rgba(19,32,28,.15)}.prt-tl__card{padding:10px 12px;border-radius:12px}.prt-tl__head{flex-wrap:wrap;gap:6px}.prt-tl__head time{margin-left:0;width:100%}.prt-detail-meta{row-gap:6px}.prt-detail-date{margin-left:0;width:100%}.prt-chat-input{flex-direction:column;align-items:stretch}.prt-chat-send{width:100%;padding:13px}}@media (max-width:560px) and (prefers-color-scheme:dark){.prt-tl__dot{box-shadow:0 0 0 3px #171a23,0 3px 8px rgba(0,0,0,.4)}}@media (max-width:560px){.app-ticket-row{grid-template-columns:auto auto 1fr!important;align-items:center}.app-ticket-row .app-ticket-subject{grid-column:1/-1;width:auto;white-space:normal;line-height:1.4;font-weight:600}.app-ticket-row .app-ticket-date{font-family:'JetBrains Mono',monospace;font-size:12px}#app-dashboard .prt-topbar .app-link-btn{display:inline-flex;visibility:visible}}.prt-assist__glow,.prt-assist__glow2{display:none!important}.prt-assist__bg{background:radial-gradient(55% 38% at 50% 0,rgba(124,107,184,.1),transparent 70%),linear-gradient(180deg,#fbfaff 0,#f6f4fb 60%,#f2f6f4 100%)!important}#app-dashboard .prt-topbar__inner{display:flex;align-items:center;gap:18px;max-width:1120px;margin:0 auto;padding:14px 20px}.prt-topbar__brand{display:flex;align-items:center;gap:10px;text-decoration:none;flex-shrink:0}.prt-topbar__brand .ahc-logo-img,.prt-topbar__brand .ahc-logo-svg{height:26px;width:auto;filter:brightness(0) invert(1)}.prt-topbar__brandlabel{font-family:Sora,sans-serif;font-size:14px;font-weight:600;color:#fff;letter-spacing:-.01em;border-left:1px solid rgba(255,255,255,.25);padding-left:10px}.prt-nav{display:flex;gap:4px;margin-right:auto}.prt-nav a{color:#c7d4cf;text-decoration:none;font-size:13.5px;font-weight:500;padding:8px 12px;border-radius:10px;transition:all .18s}.prt-nav a:hover{color:#fff;background:rgba(255,255,255,.08)}#app-dashboard .prt-topbar__actions{display:flex;align-items:center;gap:10px;flex-shrink:0}#app-dashboard .prt-user-pill{padding:4px 12px 4px 4px}#app-dashboard .prt-user-pill .prt-avatar{width:30px;height:30px;font-size:13px}#app-dashboard .prt-user-name{font-size:13.5px;max-width:140px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.prt-burger{display:none;background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.15);border-radius:10px;color:#fff;padding:8px;cursor:pointer}.prt-mobilemenu{display:flex;flex-direction:column;background:#13201c;border-top:1px solid rgba(255,255,255,.08);padding:8px 16px 14px}.prt-mobilemenu a,.prt-mobilemenu button{display:block;width:100%;text-align:left;color:#e6efec;background:0 0;border:none;text-decoration:none;font-size:15px;font-weight:500;padding:12px 8px;border-bottom:1px solid rgba(255,255,255,.06);cursor:pointer;font-family:'DM Sans',sans-serif}.prt-mobilemenu button{color:#f2b8ac}.prt-mobilemenu a:last-of-type{border-bottom:none}.prt-svc-chips{display:flex;flex-wrap:wrap;gap:8px}.prt-svc-chip{border:1.5px solid rgba(19,32,28,.12);background:var(--surface,#fff);border-radius:99px;padding:9px 14px;font-size:13.5px;font-weight:600;cursor:pointer;transition:all .15s;color:var(--text,#13201c);font-family:'DM Sans',sans-serif}.prt-svc-chip:hover{border-color:rgba(19,150,126,.5)}.prt-svc-chip.is-on{background:#13201c;color:#fff;border-color:#13201c}.prt-pri-chips{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}.prt-pri-chip{border:1.5px solid rgba(19,32,28,.12);background:var(--surface,#fff);border-radius:14px;padding:10px 8px;font-size:13px;font-weight:700;cursor:pointer;transition:all .15s;display:flex;flex-direction:column;align-items:center;gap:3px;color:var(--text,#13201c);font-family:'DM Sans',sans-serif}.prt-pri-chip small{font-size:11px;font-weight:500;color:var(--subtle,#6b6b6b)}.prt-pri-chip:hover{border-color:rgba(19,150,126,.5)}.prt-pri-chip.is-on{border-color:#13967e;background:rgba(19,150,126,.07);box-shadow:0 0 0 3px rgba(19,150,126,.12)}.prt-attach-drop{display:flex;align-items:center;justify-content:center;gap:10px;border:1.5px dashed rgba(19,32,28,.2);border-radius:14px;padding:14px;font-size:13.5px;color:var(--subtle,#6b6b6b);cursor:pointer;transition:all .15s;text-align:center}.prt-attach-drop:hover{border-color:rgba(19,150,126,.55);color:#0e7a67;background:rgba(19,150,126,.04)}.prt-attach-drop em{font-style:normal;font-size:12px}#prt-ticket-modal .svm-submit{display:flex;align-items:center;justify-content:center;gap:10px;width:100%;padding:15px 20px;border:none;border-radius:16px;background:linear-gradient(135deg,#13967e,#0e7a67);color:#fff;font-size:15px;font-weight:700;font-family:'DM Sans',sans-serif;cursor:pointer;transition:transform .15s,box-shadow .2s;line-height:1}#prt-ticket-modal .svm-submit:hover{transform:translateY(-1px);box-shadow:0 10px 26px rgba(19,150,126,.35)}#prt-ticket-modal .svm-submit:disabled{opacity:.7;transform:none}#prt-ticket-modal .svm-spinner{margin:0}#prt-ticket-modal .svm-field{margin-bottom:16px}#prt-ticket-modal .svm-label{font-size:12px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:var(--subtle,#6b6b6b);margin-bottom:8px;display:block}@media (max-width:860px){.prt-nav{display:none}.prt-burger{display:inline-flex}#app-dashboard .prt-topbar__exit{display:none}.prt-topbar__brandlabel{display:none}}@media (min-width:861px){.prt-mobilemenu{display:none!important}}@media (max-width:560px){#app-dashboard .prt-user-pill div{display:none}#app-dashboard .prt-user-pill{padding:4px}.prt-pri-chips{grid-template-columns:1fr}.prt-pri-chip{flex-direction:row;justify-content:space-between}}@media (prefers-color-scheme:dark){.prt-assist__bg{background:radial-gradient(55% 38% at 50% 0,rgba(124,107,184,.16),transparent 70%),linear-gradient(180deg,#12141d 0,#151827 60%,#121a17 100%)!important}.prt-assist__name{color:#e8eaf2}.prt-pri-chip,.prt-svc-chip{background:#1e222e;border-color:rgba(255,255,255,.12);color:#e8eaf2}.prt-svc-chip.is-on{background:#e8eaf2;color:#13201c;border-color:#e8eaf2}.prt-attach-drop{border-color:rgba(255,255,255,.2);color:#9aa0b5}}#app-dashboard .prt-topbar{background:#13201c!important;border-bottom:1px solid rgba(255,255,255,.06)}@media (max-width:860px){#app-dashboard .prt-topbar .prt-topbar__exit{display:none!important}}.prt-mobilemenu[hidden]{display:none!important}#app-dashboard .prt-hero{background:linear-gradient(135deg,#fff 0,#f5f2fc 55%,#eff5f2 100%)!important}@media (prefers-color-scheme:dark){#app-dashboard .prt-hero{background:linear-gradient(135deg,#1d2130 0,#221f33 60%,#1a2420 100%)!important;border-color:rgba(255,255,255,.09)!important}}#app-dashboard .prt-user-pill{cursor:pointer;border:none;font-family:'DM Sans',sans-serif;transition:transform .15s,box-shadow .2s}#app-dashboard .prt-user-pill:hover{transform:translateY(-1px);box-shadow:0 8px 20px rgba(0,0,0,.25)}#app-dashboard .prt-user-pill:focus-visible{outline:2px solid #13967E;outline-offset:2px}#app-dashboard .prt-avatar{overflow:hidden}@keyframes prtMenuIn{0%{opacity:0;transform:translateY(-10px)}100%{opacity:1;transform:translateY(0)}}.prt-mobilemenu:not([hidden]){animation:prtMenuIn .28s cubic-bezier(.16,1,.3,1) both}.prt-mobilemenu a,.prt-mobilemenu button{display:flex;align-items:center;gap:12px}.prt-mobilemenu a svg,.prt-mobilemenu button svg{color:#7fb8a8;flex-shrink:0}.prt-mobilemenu button svg{color:#f2b8ac}.prt-mobilemenu a:active,.prt-mobilemenu button:active{background:rgba(255,255,255,.05)}.prt-burger{transition:transform .2s cubic-bezier(.16,1,.3,1)}.prt-burger[aria-expanded=true]{transform:rotate(90deg)}@media (max-width:860px){#app-dashboard .prt-topbar__inner{gap:8px}#app-dashboard .prt-topbar__actions{margin-left:auto;gap:8px}#app-dashboard .prt-user-pill{padding:0;background:0 0;border:none;box-shadow:none;backdrop-filter:none}#app-dashboard .prt-user-pill__txt{display:none}#app-dashboard .prt-user-pill .prt-avatar{width:34px;height:34px;font-size:14px;border:2px solid rgba(255,255,255,.35);box-shadow:0 3px 10px rgba(0,0,0,.3)}}@media (max-width:560px){#app-dashboard .prt-btn-new{padding:8px 11px;font-size:12.5px}#app-dashboard .prt-user-pill div.prt-user-pill__txt{display:none}#app-dashboard .prt-user-pill{display:inline-flex}}@media (max-width:860px){.prt-assist__foot{position:fixed;left:0;right:0;bottom:0;z-index:6;padding:10px 14px calc(12px + env(safe-area-inset-bottom,0px));background:rgba(251,250,255,.94);backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px);border-top:1px solid rgba(19,32,28,.07)}.prt-assist__hint{display:none}.prt-assist__convo{padding-bottom:110px}.prt-assist__welcome{padding-bottom:120px}#app-email,#prt-assist-input,.app-input,.prt-assist__composer input,.prt-chat-field,.svm-input,.svm-textarea{font-size:16px!important}}@media (max-width:860px) and (prefers-color-scheme:dark){.prt-assist__foot{background:rgba(18,20,29,.94);border-top-color:rgba(255,255,255,.08)}}#app-login{background:linear-gradient(150deg,#eef1f7,#e8ecf4);min-height:72vh;display:flex;align-items:center;justify-content:center;padding:40px 16px;position:relative;overflow:hidden}#app-login::before{content:"";position:absolute;inset:-10%;background:radial-gradient(40% 34% at 20% 25%,rgba(19,150,126,.1),transparent 70%),radial-gradient(38% 32% at 82% 70%,rgba(87,74,135,.1),transparent 70%);filter:blur(30px)}.prt-login-wrap{position:relative;z-index:1;display:flex;flex-direction:column;align-items:center;gap:26px;max-width:520px;width:100%}.prt-login-card{background:#fff;border-radius:22px;padding:40px 36px;width:100%;box-shadow:0 4px 20px rgba(0,0,0,.05),0 24px 60px rgba(17,24,39,.08);border:1px solid rgba(17,24,39,.04);text-align:center}.prt-login-logo{display:flex;justify-content:center;margin-bottom:20px}.prt-login-logo .ahc-logo-img,.prt-login-logo .ahc-logo-svg{height:30px;width:auto}.prt-login-title{font-family:Sora,sans-serif;font-size:23px;font-weight:800;letter-spacing:-.04em;color:#111827;margin:0 0 8px}.prt-login-sub{font-size:14px;color:#6b7280;line-height:1.55;margin:0 0 26px}#app-login .app-label{display:block;text-align:left;font-size:12px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:#6b7280;margin-bottom:7px}#app-login .app-input{width:100%;border:2px solid #e5e7eb;border-radius:12px;padding:13px 15px;font-size:15px;font-family:Figtree,'DM Sans',sans-serif;transition:border-color .2s,box-shadow .2s;background:#fff;color:#111827}#app-login .app-input:focus{outline:0;border-color:#13967e;box-shadow:0 0 0 4px rgba(19,150,126,.12)}#app-login .app-btn-primary{width:100%;margin-top:14px;display:flex;align-items:center;justify-content:center;gap:10px;background:linear-gradient(135deg,#13967e,#0c6354);border:none;border-radius:12px;padding:14px;font-size:15px;font-weight:700;color:#fff;font-family:Figtree,'DM Sans',sans-serif;cursor:pointer;transition:transform .15s,box-shadow .2s}#app-login .app-btn-primary:hover{transform:translateY(-1px);box-shadow:0 10px 26px rgba(19,150,126,.3)}.prt-login-note{font-size:12.5px;color:#9ca3af;margin-top:14px}.prt-login-features{display:flex;flex-direction:column;gap:10px;width:100%}.prt-feature{display:flex;gap:12px;align-items:center;background:rgba(255,255,255,.65);backdrop-filter:blur(8px);border:1px solid rgba(17,24,39,.05);border-radius:14px;padding:12px 16px;text-align:left}@media (prefers-color-scheme:dark){#app-login{background:linear-gradient(150deg,#12141d,#171a26)}.prt-login-card{background:#1b1e2b;border-color:rgba(255,255,255,.07);box-shadow:0 24px 60px rgba(0,0,0,.4)}.prt-login-title{color:#e8eaf2}#app-login .app-input{background:#12141d;border-color:rgba(255,255,255,.12);color:#e8eaf2}.prt-feature{background:rgba(255,255,255,.05);border-color:rgba(255,255,255,.07)}}@media (max-width:560px){#app-dashboard .prt-user-pill .prt-avatar{display:flex!important}}.prtm{position:fixed;inset:0;z-index:950;pointer-events:none;opacity:0;transition:opacity .3s 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