Lunnar has a usage limit in each app so that it works well for everyone. When you reach the limit, Lunnar stops answering until it renews. This is what applies in each place.
Aiden Hosting
- Up to 60 messages in 24 hours. When you reach it, Lunnar tells you “We’ve talked a lot today. Let’s pick it up tomorrow.”
- Each message can be up to 1,500 characters. If it’s longer, it asks you to tell it more briefly
Aiden Mail
- You get a monthly allowance of Lunnar credits, depending on your plan. One credit is one summary, one draft or one question to Lunnar, and what Lunnar does on its own in your inbox also uses credits
- You can see how many you have left and when they renew in Settings → Lunnar. They renew on the 1st of each month
Aiden Startup
- There is a daily usage limit per account, which renews every day
- Photos you attach can be up to 5 MB and PDFs up to 10 MB. If it’s bigger, you’ll see The file is too big for Lunnar: try a photo of the page you need
⚠️ Important: if Lunnar stops answering in Aiden Startup and says “Connection error. Check your connection and try again.” even though your connection works, you may have reached the daily limit. Try again tomorrow.
Help centre
The help centre assistant accepts up to 10 questions a minute and 150 a day from the same connection. If you go over, wait a few minutes.
More about Lunnar in what Lunnar can do in each app and talking to Lunnar by voice. If you need help, write to us from Support in the app or at support@aiden.es.