Aiden Help Center
Back to Help Center

Aiden apps

Aiden app alerts and notifications

Aiden apps let you know what is happening with your company and your services. All alerts are in Settings → Notifications in each app, and the emails we send you are chosen on account.aiden.es.

In Aiden Startup

  • The first time you open Home, your phone asks whether Aiden Startup can send you notifications: allow it to get your company alerts
  • To see them, tap your photo → Notifications, or Settings → Notifications. Tap one to read it in full
  • If you have unread alerts, Mark all read appears at the top

In Aiden Hosting

  • Tap your photo → Settings → Notifications. If your phone can receive alerts from the app, you will see Alerts on this phone with its switch at the top
  • The app alerts you if your website stops responding, before its certificate expires, and about your domains, payments and support
  • If you have unread alerts, Mark all read appears at the top

Emails, on account.aiden.es

On account.aiden.es, click Notifications. There you see your notifications, with Mark as read, Delete this notification and Mark all. Under What we email you you choose whether you want Invoices & payments and Renewals. Critical billing notices are always sent.

💡 Tip: to stop an app’s notifications on your phone, turn them off in the phone’s own settings. When you log out of the app, that phone stops receiving them.

If no alerts arrive, check that the app’s notifications are allowed on your phone. If it still does not work, contact support or email us at support@aiden.es.

Was this article helpful?

Didn't find what you were looking for?