Aiden Help Center
Back to Help Center

Aiden Hosting — Websites & hosting

View your website in the app and request a change from the Aiden team

From the app you can see your website exactly as your visitors see it, without leaving Aiden Hosting. And if the Aiden team runs your website for you (managed website), you request changes from the same tab and see where they are.

View your website live

  1. Open the My Website tab. Under Your sites, tap the ⋯ button next to your website
  2. Tap View website. It opens full screen while it shows Loading your site…
  3. At the top you have Reload, to see the latest change, and Open in browser, to open it in your phone’s browser

If you have Lunnar active and the website is a WordPress, Edit with Lunnar appears at the bottom: it opens Lunnar with that website so you can ask for changes yourself. The same ⋯ menu also has Manage WordPress, to update WordPress or put it into maintenance.

Request a change (managed websites)

If you have a managed website project, in My Website you’ll see We build it for you with the ACTIVE label and, further down, Request a change and Changes requested.

  1. Under Request a change, write what you want changed and where. The more specific, the better: for example, the new phone number in the footer
  2. Tap Send request. The app confirms Sent: your request is recorded and we let you know when it’s ready
  3. Track it under Changes requested, where each request shows its status (the app shows two of them in Spanish)
  • RECIBIDO (received): we have it and it’s in the queue
  • IN PROGRESS: someone on the team is working on it
  • HECHO (done): the change is on your website. Use Reload in your website view to see it
💡 Tip: if the website won’t load or shows an error, first see My website won’t load or is showing an error.

If something doesn’t work, write to us from Support (it’s in the sheet that opens when you tap your photo on Home) or at support@aiden.es.

Was this article helpful?

Didn't find what you were looking for?